Last updated: August 24, 2026
Who We Are
This website is operated by Qingdao Gleam Hardwares. Our website address is https://gleamfittings.com/.
Information We Collect
When you send an enquiry, request a quotation or contact us through a form or WhatsApp, we may collect the information you provide, such as your name, company, email address, telephone number, country, product requirements, drawings, photos, samples and message.
Our website and hosting services may also record technical information such as IP address, browser type, device information, referring page, pages visited, timestamps and security logs. Cookies may be used for essential site functions, language selection, analytics, security and enquiry features.
How We Use Information
- To answer enquiries and prepare product recommendations or quotations
- To evaluate drawings, samples and technical requirements
- To communicate about orders, samples, production, inspection and shipment
- To maintain site security, prevent abuse and improve website performance
- To comply with applicable accounting, trade, legal or regulatory obligations
How Information Is Shared
We do not sell personal information. Information may be shared only as reasonably necessary with service providers that support website hosting, forms, email, translation, analytics, security, logistics or business operations, and with authorities when required by law. Product drawings and commercial information are handled only for the related enquiry or order unless otherwise agreed.
International Processing
Because we serve international B2B buyers, information may be processed or stored in countries different from your own. We use reasonable administrative and technical measures to protect the information in our care.
Data Retention
We retain enquiry, quotation and order information only for as long as reasonably needed for customer service, transaction records, quality follow-up, legal obligations and legitimate business purposes. Retention periods vary according to the type of record and applicable requirements.
Your Choices and Rights
Subject to applicable law, you may ask us to access, correct or delete personal information associated with your enquiry, or object to certain processing. Some records may need to be retained for legal, accounting, security or contractual reasons.
Third-Party Links and Services
Our site may link to third-party websites or use third-party services. Their privacy practices are governed by their own policies. Please review those policies before submitting information directly to them.
Contact Us
For a privacy request, contact Qingdao Gleam Hardwares through the website enquiry form or WhatsApp at +86 190 5326 7096. Please identify the enquiry or contact details involved so we can locate the relevant record.
Changes to This Policy
We may update this policy when our website, services or legal requirements change. The current version and update date will be posted on this page.
